Terms of use

Scope of the Terms

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. accessing, browsing and/or using any portion of this website. These General Terms and Conditions exclusively apply to all business relations between a customer (hereinafter referred to as the “Customer“) and City Threadz Ltd. (hereinafter referred to as “
City Threadz Ltd “) relating to products offered by City Threadz Ltd and purchased by the Customer through the website as defined below. The laws of Ontario shall apply.

Terms of Use

The use of this site is governed by the policies, terms and conditions set forth below. Your use of this site, placement of order, or subscription to our publications constitutes your acceptance of these terms and conditions.

All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The applicability of conditions of the Customer, if any, is explicitly excluded.

Provisions that deviate from these General Terms and Conditions can be invoked by the Customer only if and to the extent that these provisions are accepted by City Threadz Ltd in writing.


Please review our Privacy Policy, which also governs your use of this Site, to understand our practices.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law,
CityThreadz.ca disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
CityThreadz.ca does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. CityThreadz.ca does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some provinces and states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

CityThreadz.ca shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if CityThreadz.ca has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Maintenance of products

The washing and maintenance instructions indicated on the tags of the products are pointed out to the Customer. City Threadz Ltd and its suppliers do not bear costs or compensate any damage occurring to products due to improper handling.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by CityThreadz.ca without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


CityThreadz.ca may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to CityThreadz.ca.


Your use of this site shall be governed in all respects by the laws of the province of Ontario Canada., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of CityThreadz.ca products) shall be in the provincial or federal courts located in the city of Hamilton, Ontario Canada. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of CityThreadz.ca products) must be commenced within one (1) year after the claim or cause of action arises. CityThreadz.ca failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. CityThreadz.ca may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a CityThreadz.ca or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.

Participation Disclaimer

CityThreadz.ca does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, CityThreadz.ca merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, CityThreadz.ca reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to
CityThreadz.ca in its sole discretion.


You agree to indemnify, defend, and hold harmless CityThreadz.ca, its officers, directors, employees, agents, licencors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, CityThreadz.ca may link to sites operated by third parties. However, even if the third party is affiliated with CityThreadz.ca,
CityThreadz.ca has no control over these linked sites, all of which have separate privacy and data collection practices, independent of CityThreadz.ca. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, CityThreadz.ca seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Payment Method

We accept all major credit cards including, Visa, MasterCard, American Express, and Discover through PayPal. There is no surcharge for using your credit card when making purchases. For the customer’s protection, all information on the order sheet, including, billing address will be pending PayPal’s approval after been transferred to PayPal’s site for the name address and credit card number is subject to PayPal verification prior to processing any order. This is to prevent fraud, and the unlikely use of the credit card without the cardholder’s permission. Orders can also be prepaid by check or money order payable in Canadian dollar only. Please allow up to 7 business days after receipt for clearance of funds. A $42.00 fee will be charged on all returned checks.

Conclusion of the Contract

Orders placed by the Customer via the website https://www.citythreadz.ca (hereinafter referred to as the “Website”) for the products offered by City Threadz Ltd through the Website are only an offer to conclude a sales contract. The sales contract is only concluded upon the confirmation of the order by e-mail by City Threadz Ltd to the Customer. The e-mail by means of which CityThreadz Ltd confirms the receipt of the order to the Customer shall not qualify as confirmation of the order.

The contract partner of the Customer is City Threadz Ltd Canada Ltd,

City Threadz Ltd shall be free to engage the services of third parties for the performance of its obligations under a sales contract.

City Threadz Ltd decides at its sole discretion whether or not to accept any order.

Should City Threadz Ltd not show any reaction with 10 business days after the order has been placed, and then the order is deemed to have been rejected?

All information provided by City Threadz Ltd, whether through electronic interference or by telephone, shall be as accurate as reasonably possible. However, CityThreadz.ca Ltd shall not be liable for any error. More specifically, delivery data shall be indicative only and the images of products offered on the Website are for illustration purposes only and City Threadz Ltd shall not be bound thereby in any way whatsoever.

Order Acceptance

Your receipt of an electronic order confirmation or other form of confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
CityThreadz.ca reserves the right at any time after receipt of your order to accept, decline or limit the quantity of your order for any reason without prior notice to you. We may require additional information or phone approval for verification purposes prior to accepting any order.

Typographical Errors and Omissions

CityThreadz.ca works hard to ensure the accuracy of the product information on our Web site. We are not responsible for manufacturer price changes, typographical errors, pictorial errors or technical inaccuracies. Price and availability of products on the Site are subject to change without notice. CityThreadz.ca reserves the right to revoke, refuse or cancel any orders placed for products listed at the incorrect price including after an order has been submitted. In the event that your credit card has already been charged for the purchase and your order is cancelled, CityThreadz.ca shall issue a credit to your credit card account in the amount of the charge. Prices Errors will be corrected when discovered.

City Threadz Ltd reserves the right to deliver products that are equal in quality, price, and/or function instead of the products ordered by the Customer.

Price and costs

The price of a product as shown on the Website (hereinafter referred to as the “Purchase Price”) is the net price of the product not including taxes or shipping cost.

City Threadz Ltd reserves the right to change the Purchase Price of any of the products offered at any time.

Price Comparisons, “List Price” and “You Save”

“Price comparisons” may be made throughout the site to indicate the relative savings amounts of our pricing. “List Price” is the suggested retail price provided to us by our suppliers. We make no representation that a substantial number of these products have been sold or offered for sale at the list price. Actual retail prices in your area may be substantially different. Because we sell our merchandise over the internet, it is not possible to know if our merchandise is sold at list price in any particular location or at any particular time. “You Save” usually reflects the saving percentage difference between our price and the supplier provided list price shown on our sites.

Shipping fees

The Customer bears the shipping costs, which shall be added to the Purchase Price. The Customer is informed of the amount of the shipping costs during the order transaction via the Website. Costs which may arise due to customs duties or customs clearance are borne by
City Threadz Ltd.


Most orders are processed within 24 hours from original receipt of order, and approval of credit card. We offer several options for shipping orders: UPS ground, 3rd Day Select, 2nd Day Air, as well as Next Day Air within Canada Post, FedEx and shipping charges will be indicated on your order form. All Deliveries are insured and guaranteed against loss, theft and damage. For your protection and credit card security, credit card orders shipping to an address other than the credit card billing address may be delayed.

Delivery information within Canada Any item available through CityThreadz.ca can be delivered to your home, to your place of work or to any one of the Delivery service centres from coast-to-coast. You should receive your order within 5 business days. Delivery time is for ground shipment. The delivery period is based on your shipping region. Special order items should take 15 business days. For all residential deliveries the delivery agent will make one delivery attempt. The delivery company will leave a calling card detailing how you may contact them for further delivery instructions. CityThreadz.ca does not presently offer expedited shipping. CityThreadz.ca does not currently ship to P.O. Boxes. Please note that the shipping charge may be subject to additional fees according to the shipping address. In this case, you will be notified and requested for approval before we process the order. All shipping rates are subject to change without notice.

Delivery information within United States Any item available through CityThreadz.ca can be delivered to you directly. Orders should arrive between 5 to 15 business days. Upon request, we will deliver merchandise to your place of work or any other destination you wish to provide. In most areas, The delivery agent will ring your doorbell, and then leave your package in an inconspicuous area. If this is not convenient, please be sure to request “hold for pick up”.
CityThreadz.ca does not currently deliver to P.O Boxes, “APO” or FPO boxes. Please note that the shipping charge may be subject to additional fees according to the shipping address. In this case, you will be notified and requested for approval before we process the order. All shipping rates are subject to change without notice.

If you have any questions regarding shipping do not hesitate to email us at info@citythreadz.ca call 1-905-523-0711, Monday to Friday from 10h00 and 18h00 Eastern time zone .

Sales tax

City Threadz Ltd charges sales tax for products ordered on this internet site based on the applicable combined federal and provincial sales tax rate of the location to which the order is being shipped.

Effective July 1st, 2010, new Harmonized Sales Taxes (HSTBC), (HSTON) and (HSTNS) applies to orders delivered in BC (12%), ON (13%) and NS (15%) respectively.

Current HST continues to apply to orders delivered in NB (13%), and NFL (13%).

GST (5%) applies to orders delivered in AB, SK, MB and PEI.

PST applies to orders delivered SK (5%), MB (7%) and PEI (10%).

QST (8.5%) applies to orders delivered in PQ. Terms & Conditions.

Changing your account Information

To modify your account information, please email customer service at info@citythreadz.ca Your billing and shipping information can be changed on your order as long as it has not entered the packing stage.

Warranty Information

All products are New and carry limited manufacturer’s warranty. We are not responsible for typographical, pictorial or errors. Guarantee does not cover normal wear and tear, damage caused by carriers, or consequential damage. Prices and availability are subject to change without notice. Should you experience any problem with the item purchase, contact us at once.

E-mail addresses:

Sales & Customer Service: info@citythreadz.ca

Or call us at +1-905-523-0711

Hours: Monday through Friday 10 A.M. – 6 P.M. EST

Service and Supports

Requests for technical service and support should be made directly to the manufacturer in accordance with manufacturer’s terms and conditions.

Force majeure

City Threadz Ltd is entitled to invoke force majeure if the implementation of the agreement is, in whole or in part, temporarily or not, prevented or impeded by circumstances reasonably out of its control, including site or building blockades, strikes, specific work interruptions or work-to-rule slowdowns and lockout, delay in the provision to City Threadz Ltd of parts, goods or services ordered from third parties other than by circumstances to be imputed to City Threadz Ltd, accidents and interruptions of business operations.

In the case of force majeure on the part of City Threadz Ltd, its obligations are suspended. If the force majeure lasts longer than three months, City Threadz Ltd and the Customer are both authorised to rescind the non-feasible parts of the agreement by a written declaration.


You acknowledge that the Site contains information, data, software, photographs, graphs, videos, typefaces, graphics, and other material (collectively “Content”) that are protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the Canadian, the U.S. and the International copyright laws, and we own a copyright in the selection, coordination, arrangement, and enhancement of such Content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. If no specific restrictions are displayed, you may make copies of select portions of the Content, provided that the copies are made only for your personal use and that you maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. Except as provided in the preceding sentence or as permitted by the fair use privilege under the Canadian, the U.S. and The International copyright laws (see, e.g., 17 U.S.C. Section 107), you may not upload, post, reproduce, or distribute in any way content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other propriety right.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and other International copyright laws, and is the property of CityThreadz.ca. The collective work includes works that are licensed to
CityThreadz.ca. Copyright � 1998-2012 CityThreadz.ca. All rights reserved. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with CityThreadz.ca or purchasing products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with CityThreadz.ca or to purchase
CityThreadz.ca products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by CityThreadz.ca. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade and domain names of https://CityThreadz.ca. used in this site is a registered trademark of City Threadz Ltd.

The Customer acknowledges that CityThreadz.ca is and remains the sole and exclusive owner of the trade name, domain name, copyrights, database and other proprietary of
City Threadz Ltd. The Customer will in no event be granted City Threadz Ltd.’s proprietary rights. In particular, the Customer shall not register or use City Threadz Ltd.’s proprietary rights in any manner whatsoever.

Marketing Material

In the event you receive marketing materials that you’re not interested in, please reply with the words “remove” or “unsubscribe” in the subject line.

City Threadz Ltd’ tips – what you can do to enhance your own security

Please do not ever give your password to others

Use a secure password, preferably a combination of letters and numbers

Get into the habit of changing your password on a regular basis

Make sure that you are using a secure, SSL-capable browser to surf the Internet

If you use a public computer (in an Internet cafe) or share a computer with others (e.g., at the office), we recommend that you log out of our site after you end your Internet session, in order to prevent unauthorized persons from shopping at our Internet store under your name.

To do this, navigate to “Login” and click on “log out”.

Other Policies

Please review our Privacy, Return, and Shipping Policies which also govern your visit to our Web site.

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